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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taryn Collard

July 7, 2025

5  out of  5
rating by Taryn Collard
"I’ve had nothing but great experiences with Justin Englebright State Farm! Affordable rates, easy claims process, and top-notch customer service every time. Highly recommend!"
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Aspen Johnston

July 1, 2025

1  out of  5
rating by Aspen Johnston
"tl;dr: State Farm will charge you for canceled policies for years, deny a request for a refund for hundreds of dollars that they do not deserve, sign you up for policies that you have never requested, provide no explanation why, and blame shift that it all has something to do with an automatic transfer of service from one State Farm provider to another. Quick history of my experience with State Farm: Before 2020: Held a Renter's Insurance Policy Summer 2020: Requested cancelation of the Renter's Policy as well as quotes for Homeowner's Insurance. The quotes were not favorable, so I went with a different insurer. Summer 2020 - Spring 2025: State Farm continues to charge me for a Renter's Policy despite my cancelation request. I, for my own fault, fail to notice that they have continued to take money from me for a policy that I no longer hold on a property at which I no longer reside. Spring 2025: I contact State Farm to request a refund for the $600 that they charged me for a policy I no longer wanted. They deny my request, but state they'll cancel this dead Renter's Policy. Summer 2025: I receive a bill for a NEW Renter's Policy that I did NOT request, and realize that State Farm has been charging me AGAIN for this new policy, despite me not holding any State Farm Policies. I contact State Farm and ask why they signed me up for a new Renter's Policy. They cannot provide any information as to why that policy was started, but agree to cancel it. I request reconsideration for my earlier refund request since they are clearly prone to not canceling policies when asked to by a customer. They deny my request. As of the writing of this review, State Farm has not canceled this Renter's Policy that they established for me without my consent, for a property that I OWN, not rent, nor have they provided a refund for either policy, neither of which I wanted or agreed to!"
We responded:
"Thank you for taking the time to share your experience. We understand your frustration and appreciate the opportunity to provide clarification. It should be noted, your negative review of our business goes back in time to 2020, when I was not your agent. Your agent in 2020 retired and your account was assigned to me in 2023. With that being said, we have researched the records of the prior agent and there is no note about your requesting a cancellation of coverage and therefore State Farm cannot backdate a cancellation. If you have any proof of your cancellation request, we would love to provide that to our underwriting department and request that for you. To date, we have not received this from you. As always, we are open to discussing this with you and invite you to contact our office at 801 487 5446. Thank you. "
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Hunter Kern

June 13, 2025

5  out of  5
rating by Hunter Kern
"Was very appreciative for the assistance they gave me when I didn't understand some changes my account went through."
We responded:
"Thank you for allowing us to be of service for your insurance needs!"
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Poac Pro

June 13, 2025

5  out of  5
rating by Poac Pro
"I had questions about my Car coverage, and my questions were answered very clearly and timely."
We responded:
"Car insurance is complex! Glad we could assist!"
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Jaimen Rivera

June 12, 2025

5  out of  5
rating by Jaimen Rivera
"I had the most awesome experience with the team. The front desk staff was welcoming and the Justins team was helpful."
We responded:
"Jaimen thank you so much...this review means the world to us!"
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Jenny Blanchard

June 12, 2025

5  out of  5
rating by Jenny Blanchard
"Camille Kern, this is for you! Thank you for all your help! This office is so wonderful!!! I almost wish I had more insurance needs, lol!"
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Opal Rune

June 11, 2025

5  out of  5
rating by Opal Rune
"The team was very helpful! I would definitely recommend to anyone!"
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Sarah Taylor

June 11, 2025

5  out of  5
rating by Sarah Taylor
"Justin and his team were very helpful and really took there time to explain what policies would be beneficial for me!"
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Laine Perkins

June 11, 2025

5  out of  5
rating by Laine Perkins
"Everyone was incredibly helpful and really knew their stuff."
We responded:
"Thank you Laine!"
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Camille Kern

June 10, 2025

5  out of  5
rating by Camille Kern
"The team is very genuine and helpful. If I have questions about insurance they answer it in an educated and professional way!"
We responded:
"Thank you for your kind review Camille!"
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Jackson s

June 9, 2025

5  out of  5
rating by Jackson s
"Highly recommend this office. They were able to save me and my family a lot on our cars. And everyone was super helpful and quick."
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Lilian castañeda

June 9, 2025

5  out of  5
rating by Lilian castañeda
"María fue increíble explicándome todo en español. Gran experiencia!"
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Fer Fer

June 9, 2025

5  out of  5
rating by Fer Fer
"Me ayudaron mucho en español! Gran servicio!"
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MARIA ROSALES

June 9, 2025

5  out of  5
rating by MARIA ROSALES
"Excelente servicio al cliente!"
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Alex Kirkham

June 8, 2025

5  out of  5
rating by Alex Kirkham
"The service was great. I was very pleased with my experience. Employee was very friendly and helpful. Would recommend."
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Marstorm

June 8, 2025

5  out of  5
rating by Marstorm
"Justin’s team is great to work with!"
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Ashley Marlow

May 25, 2025

5  out of  5
rating by Ashley Marlow
"Creig is the BEST!!!!"
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Allison Moon

May 25, 2025

5  out of  5
rating by Allison Moon
"Great experience. Would recommend"
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Alyssa Murphy

May 25, 2025

5  out of  5
rating by Alyssa Murphy
"Creig was the very best! Would 10/10 work with him again."
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Jason Clausman

May 22, 2025

5  out of  5
rating by Jason Clausman
"Creig was incredibly informative and a pleasure to work with. He helped me out with my car insurance and made the process so simple. Thanks again!"
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Kenny Katnik

May 22, 2025

5  out of  5
rating by Kenny Katnik
"I really enjoyed working with this company. Jason did a great job personalizing my needs and finding the best fit for me."
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david mahas

May 21, 2025

5  out of  5
rating by david mahas
"Great service experience, Jason is very helpful and attentive!"
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Christopher Senney

May 21, 2025

5  out of  5
rating by Christopher Senney
"Jason was a great help assisting me find the coverage I needed, and saved me money doing it. I will definitely be recommending you guys in the future. Thank you for all your help."
We responded:
"Thank you for allowing us to be of service for your coverage needs!"
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Chris

April 30, 2025

5  out of  5
rating by Chris
"Great claim service and help,,vary personal and professional.. Never any AI on phone actual people answer and are vary helpful and fast."
We responded:
"Chris, thank you so much for taking the time to rate our insurance service in our agency.. It means very much to us!"
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Chandler Sturm

April 28, 2025

5  out of  5
rating by Chandler Sturm
"Jason was so helpful and knowledgeable. Super nice and easy to work with made me feel confident and willing to work with him!"