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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy McMichael

February 6, 2026

5  out of  5
rating by Christy McMichael
"Lara is kind, helpful and cares about others. She is knowledgeable and was able to answer questions."
We responded:
"Thank you so much for the 5-stars, Christy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Douglas Williamson

February 6, 2026

5  out of  5
rating by Douglas Williamson
"Lara Peterson is a neighbor and friend, as well as an insurance professional. Several months ago, I became concerned about what I was paying for auto insurance with another company. I contacted Lara for a quote and ended up meeting with her and changing my coverage to State Farm. She handled everything, including the application process and cancelling the old policy quickly and efficiently, and I saved over a hundred dollars a month! Lara is good to work with :)"
We responded:
"Thank you for taking the time to leave such a great review, Douglas. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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West Haradin

January 29, 2026

5  out of  5
rating by West Haradin
"I just switched over from a competitor of these guys. My former insurance provider did not offer insurance for a couple of vehicles I owned that are specialty vehicles. I thought it was going to be a big process. To my surprise it wasn’t and was actually really simple and quick. “Lara” at this office helped me and she was great. I had to transfer 7 cars and my home. It took literally less than an hour. Really happy so far. Thank you!"
We responded:
"We are grateful for your 5-star review, West! Thanks for taking a moment to share your positive rating of State Farm Agent Justin Englebright’s Team here in Salt Lake City . "
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don peterson

January 27, 2026

5  out of  5
rating by don peterson
"Lara is very attentive to customer service."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Justin Englebright’s Team here in Salt Lake City . "
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Lara Peterson

January 25, 2026

5  out of  5
rating by Lara Peterson
"BIG shout out to Justin and Team! Always there to answer questions, very knowledgeable."
We responded:
"We are grateful for your 5-star review, Lara! Thanks for taking a moment to share your positive rating of State Farm Agent Justin Englebright’s Team here in Salt Lake City . "
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sophie

January 15, 2026

5  out of  5
rating by sophie
"Kari has made me want to come back to State Farm for all my needs. I appreciate her help and how kind and thoughtful she is!"
We responded:
"We appreciate your review, sophie. We are so happy that you had such a wonderful experience with State Farm Agent Justin Englebright’s Team here in Salt Lake City ! "
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M Marcia

December 18, 2025

5  out of  5
rating by M Marcia
"I had an excellent experience at this State Farm office working with Mattie. Mattie was professional, attentive, and genuinely invested in helping me. Their knowledge and patience stood out as they carefully answered all my questions and ensured I fully understood my coverage. It’s rare to find someone who truly goes the extra mile like Mattie does. I highly recommend reaching out to Mattie if you want top-notch service and support."
We responded:
"Thank you so much for this kind review of our business! Mattie is awesome to work with. You made our day! "
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John Ruppert

November 24, 2025

5  out of  5
rating by John Ruppert
"I called State Farm after Progressive quietly jacked up my premiums 25% from the previous 6 mo period. Craig was very easy to work with and took time to listen, explain, and ask questions to determine what coverage is typical for someone in my position. I appreciated the personal interaction, honest, non-salesy approach, and clear explanations and limitations of each option. I ended up with 30% lower car insurance and 10% lower home insurance than I pay currently, with much more coverage for both."
We responded:
"John, this review means the world to us! So glad we could be of service for your insurance needs."
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Anna Howisen

November 24, 2025

5  out of  5
rating by Anna Howisen
"Mattie was so helpful with my homeowners and auto insurance needs! Even helping with my life insurance now too."
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Mo Shoari

November 14, 2025

5  out of  5
rating by Mo Shoari
"Amazing service! Creig truly went above and beyond! Highly recommend!"
We responded:
"Thank you Mo! "
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Tanner Black

October 28, 2025

5  out of  5
rating by Tanner Black
"Great service!"
We responded:
"Thank you Tanner!"
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T Grdin

October 27, 2025

5  out of  5
rating by T Grdin
"Mattie is wonderful to work with. Definitely an A++ insurance agency!!"
We responded:
"Thank you for this kind review! We are very grateful!"
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Axel Gonzalez

October 16, 2025

5  out of  5
rating by Axel Gonzalez
"Mattie is great!!!"
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Marcos Valero

October 16, 2025

5  out of  5
rating by Marcos Valero
"Jason Clausman at State Farm was awesome to work with! He made getting my insurance set up super easy and explained everything clearly. He found me great coverage at a fair price and was quick to respond anytime I had a question. You can tell he really cares about helping his clients. Highly recommend"
We responded:
"Thank you Marcos! We love being able to assist you for your insurance needs!"
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Mitchell Folkersen

September 13, 2025

5  out of  5
rating by Mitchell Folkersen
"Great company. I’ve worked with them in the past as well and just got some life insurance through them. They are very professional. Shout out to Creig for answering all my questions and concerns."
We responded:
"We are so happy to be of service for your insurance needs! "
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Jack Clausman

August 27, 2025

5  out of  5
rating by Jack Clausman
"Great Service! Jason helped me out a lot with getting set up. Couldn't have done it without him."
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Scott P.

August 27, 2025

5  out of  5
rating by Scott P.
"Always a great experience working with Justins office. The team is super attentive and have been great to me. I recently worked with Creig and Jason about a claim I had opened and they really made me feel cared for. They made this frustrating process as smooth and simple as possible."
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Sean Egli

August 23, 2025

5  out of  5
rating by Sean Egli
"Great experience. Awesome crew would highly recommend."
We responded:
"Thank you Sean! we appreciate your 5 star review about our insurance team.. We standby ready to assist you with your insurance needs for auto, home, or life insurance needs! "
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Christian Fenton

August 22, 2025

5  out of  5
rating by Christian Fenton
"Great service and team!"
We responded:
"Thank you Christian! Your 5 star review means the work to us!"
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Andrea Barros

July 31, 2025

5  out of  5
rating by Andrea Barros
"Terrific service. Have used this agency for many years and it always responds quickly and efficiently! Highly recommend!!"
We responded:
"This 5 star review means the world to us!"
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Taryn Collard

July 7, 2025

5  out of  5
rating by Taryn Collard
"I’ve had nothing but great experiences with Justin Englebright State Farm! Affordable rates, easy claims process, and top-notch customer service every time. Highly recommend!"
We responded:
"Thank Taryn! It is an honor to be of service for your insurance needs!"
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Aspen Johnston

July 1, 2025

1  out of  5
rating by Aspen Johnston
"tl;dr: State Farm will charge you for canceled policies for years, deny a request for a refund for hundreds of dollars that they do not deserve, sign you up for policies that you have never requested, provide no explanation why, and blame shift that it all has something to do with an automatic transfer of service from one State Farm provider to another. Quick history of my experience with State Farm: Before 2020: Held a Renter's Insurance Policy Summer 2020: Requested cancelation of the Renter's Policy as well as quotes for Homeowner's Insurance. The quotes were not favorable, so I went with a different insurer. Summer 2020 - Spring 2025: State Farm continues to charge me for a Renter's Policy despite my cancelation request. I, for my own fault, fail to notice that they have continued to take money from me for a policy that I no longer hold on a property at which I no longer reside. Spring 2025: I contact State Farm to request a refund for the $600 that they charged me for a policy I no longer wanted. They deny my request, but state they'll cancel this dead Renter's Policy. Summer 2025: I receive a bill for a NEW Renter's Policy that I did NOT request, and realize that State Farm has been charging me AGAIN for this new policy, despite me not holding any State Farm Policies. I contact State Farm and ask why they signed me up for a new Renter's Policy. They cannot provide any information as to why that policy was started, but agree to cancel it. I request reconsideration for my earlier refund request since they are clearly prone to not canceling policies when asked to by a customer. They deny my request. As of the writing of this review, State Farm has not canceled this Renter's Policy that they established for me without my consent, for a property that I OWN, not rent, nor have they provided a refund for either policy, neither of which I wanted or agreed to!"
We responded:
"Thank you for taking the time to share your experience. We understand your frustration and appreciate the opportunity to provide clarification. It should be noted, your negative review of our business goes back in time to 2020, when I was not your agent. Your agent in 2020 retired and your account was assigned to me in 2023. With that being said, we have researched the records of the prior agent and there is no note about your requesting a cancellation of coverage and therefore State Farm cannot backdate a cancellation. If you have any proof of your cancellation request, we would love to provide that to our underwriting department and request that for you. To date, we have not received this from you. As always, we are open to discussing this with you and invite you to contact our office at 801 487 5446. Thank you. "
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Hunter Kern

June 13, 2025

5  out of  5
rating by Hunter Kern
"Was very appreciative for the assistance they gave me when I didn't understand some changes my account went through."
We responded:
"Thank you for allowing us to be of service for your insurance needs!"
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Poac Pro

June 13, 2025

5  out of  5
rating by Poac Pro
"I had questions about my Car coverage, and my questions were answered very clearly and timely."
We responded:
"Car insurance is complex! Glad we could assist!"
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Jaimen Rivera

June 12, 2025

5  out of  5
rating by Jaimen Rivera
"I had the most awesome experience with the team. The front desk staff was welcoming and the Justins team was helpful."
We responded:
"Jaimen thank you so much...this review means the world to us!"