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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cat Furr

July 2, 2026

5  out of  5
rating by Cat Furr
"Mattie was fantastic! Knowledgeable and kind, I'm glad I chose this office!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Englebright’s Team. "
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Jodi Miyasaki

June 28, 2026

5  out of  5
rating by Jodi Miyasaki
"We recently switched our insurance to State Farm and worked with Creig. He found us a much better deal and set us up with great coverage, including additional insurance policies. We have spoken with him a few times since to adjust our deductibles and request extra quotes. Even when we threw a ton of questions at him over speakerphone, he remained incredibly patient. He thoroughly informed us of all our options and quickly updated our policies. Creig is a great guy to work with, and we are so glad we decided to go through him"
We responded:
"Jodi, thank you for your wonderful review of State Farm Agent Justin Englebright’s Team!"
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Fjd

June 20, 2026

1  out of  5
rating by Fjd
"I need to say that this has NOTHING to do with Justin Englebright's office. The office staff has been nothing but helpful, patient and professional. They always answer my questions and listen to me prattle on and complain. They get a 10!! I couldn't find a way to review State Farm as a company. This is pretty much all insurance companies, but I haven't had to file claims with most others. As a corporate entities, they get a score of -10,000,000!! Chalk another win up to businessmen who don't care about people, only about themselves and their money. "I'm a businessman. The word 'decent' doesn't apply to me." Never were truer words spoken than by Taylor Sheridan for his TV show '1923'. In January of this year (2026), my water heater stopped working. It was probably worn out. It had been 10-12 years since we last replaced it. The water heater door was swollen shut from water damage. I had to have the plumbers pry it open. The water heater was leaking, it turned out. They helped me get a loan to replace it. After they put the new one in, we could all still hear running water; but it sounded like it was coming from underneath the house. Upon inspection, it was. All the pipes in the crawlspace were leaking. I had to replace them. Homeowners insurance doesn't pay for that. That put me $10,000 in debt just for the pipes and water heater. I was put a further $10,000 in debt because of family surgeries, dental work and car repairs. New dryer, business classes, etc. The initial bid was accepted by State Farm for water damage to the bathroom and adjoining bedroom because of the leaking pipes. It took forever to get the checks cashed, though, because of failure on the part of the adjuster to tell me my mortgage company would also have to endorse the checks...and they sent them to ME first, instead of the mortgage company. Finally, in May, the restoration work was scheduled to begin. The contractors tore up the floor, only to find that the whole thing is rotted. Upon talking with the adjuster, they said my policy doesn't cover rotted wood. He's talked to his manager. They're both refusing to let him come look at it in person to see if maybe there's something that would be covered. Said it's not necessary. The whole bathroom restoration will be $12,000 something. The insurance paid roughly $4,000. I don't have the money to fix it. The adjuster keeps saying he's "sorry." What a bunch of BS! He's not one bit sorry. I'm completely screwed over, and will never be able to fix my bathroom because of it. I'm pissed!! I can't afford it."
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Carol Mendiola

June 4, 2026

5  out of  5
rating by Carol Mendiola
"Lara was absolutely fantastic. She was not only responsive, but very knowledgeable and personable. She helped me identify the right plan for me and was so kind in doing so. I cannot recommend enough!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Justin Englebright’s Team. "
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Carol Caple

May 19, 2026

5  out of  5
rating by Carol Caple
"Lara was very helpful, fast, and NOT pushy! Plus I saved nearly $300! Thank You Lara"
We responded:
"We appreciate your review, Carol. We are so happy that you had such a wonderful experience with State Farm Agent Justin Englebright’s Team here in Salt Lake City ! "
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Tracy Tripp

May 5, 2026

5  out of  5
rating by Tracy Tripp
"Lara Peterson with State Farm was awesome, great service, great personality and great help. She found and quoted the right motorhome insurance at a great price.
I checked with Progressive, Good Sam, Geico and Allstate, I called Lara at State Farm last. The competitors all quoted lower rates, but when I asked about the coverage, they were well below the coverage amounts that I wanted. Once I gave them the parameters that I wanted, the quotes climbed significantly. Their initial rates were a bait and switch and would not have covered my motorhome and me to the extent that is required for such an investment. Finally when I reached out to State Farm, I was greeted by Lara. She took the time to listen to my needs and requirements before throwing out a low ball come on price. She knew exactly how to handle my needs and her first and only quote was spot on. And best of all, the price as at around 1/2 the price of what the competitors were quoting. Lara made the sales and a new friend and customer, me.
Thank you Lara (Peterson)!"
We responded:
"Thanks so much for the amazing review, Tracy! We really appreciate your support here in Salt Lake City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Heather Jacobsen

April 23, 2026

5  out of  5
rating by Heather Jacobsen
"I absolutely love this company. I was working with another company and decided to shop around. The thing that I really love is that I talk to a human every time I call. This is huge for me. I have always been helped right away and everyone is so kind. Creig is by far the best agent I have ever worked with! He goes above and beyond to help me."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Justin Englebright’s Team. "
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L. Mysterious

April 8, 2026

5  out of  5
rating by L. Mysterious
"I had a great and very helpful call with Lara from the agency! She guided me through the process in a professional and friendly manner, so that within a few minutes I had my quote and was able to purchase the insurance."
We responded:
"Thank you so much for the 5-stars, L.! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Linda Brandon

April 8, 2026

5  out of  5
rating by Linda Brandon
"Lara was excellent to work with. She had great follow through and was very timely with helping us get our new house insured."
We responded:
"Thank you so much for the 5-stars, Linda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Sarah Vasquez

March 9, 2026

5  out of  5
rating by Sarah Vasquez
"I work with another Agents office in California and recently had the chance to work with Kari on a client matter. She was quick to respond, professional, and made the whole process very smooth. It was a great experience collaborating with her."
We responded:
"Thank you Sarah!"
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Christy McMichael

February 6, 2026

5  out of  5
rating by Christy McMichael
"Lara is kind, helpful and cares about others. She is knowledgeable and was able to answer questions."
We responded:
"Thank you so much for the 5-stars, Christy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Douglas Williamson

February 6, 2026

5  out of  5
rating by Douglas Williamson
"Lara Peterson is a neighbor and friend, as well as an insurance professional. Several months ago, I became concerned about what I was paying for auto insurance with another company. I contacted Lara for a quote and ended up meeting with her and changing my coverage to State Farm. She handled everything, including the application process and cancelling the old policy quickly and efficiently, and I saved over a hundred dollars a month! Lara is good to work with :)"
We responded:
"Thank you for taking the time to leave such a great review, Douglas. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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West Haradin

January 29, 2026

5  out of  5
rating by West Haradin
"I just switched over from a competitor of these guys. My former insurance provider did not offer insurance for a couple of vehicles I owned that are specialty vehicles. I thought it was going to be a big process. To my surprise it wasn’t and was actually really simple and quick. “Lara” at this office helped me and she was great. I had to transfer 7 cars and my home. It took literally less than an hour. Really happy so far. Thank you!"
We responded:
"We are grateful for your 5-star review, West! Thanks for taking a moment to share your positive rating of State Farm Agent Justin Englebright’s Team here in Salt Lake City . "
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don peterson

January 27, 2026

5  out of  5
rating by don peterson
"Lara is very attentive to customer service."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Justin Englebright’s Team here in Salt Lake City . "
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Lara Peterson

January 25, 2026

5  out of  5
rating by Lara Peterson
"BIG shout out to Justin and Team!
Always there to answer questions, very knowledgeable."
We responded:
"We are grateful for your 5-star review, Lara! Thanks for taking a moment to share your positive rating of State Farm Agent Justin Englebright’s Team here in Salt Lake City . "
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sophie

January 15, 2026

5  out of  5
rating by sophie
"Kari has made me want to come back to State Farm for all my needs. I appreciate her help and how kind and thoughtful she is!"
We responded:
"We appreciate your review, sophie. We are so happy that you had such a wonderful experience with State Farm Agent Justin Englebright’s Team here in Salt Lake City ! "
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M Marcia

December 18, 2025

5  out of  5
rating by M Marcia
"I had an excellent experience at this State Farm office working with Mattie. Mattie was professional, attentive, and genuinely invested in helping me. Their knowledge and patience stood out as they carefully answered all my questions and ensured I fully understood my coverage. It’s rare to find someone who truly goes the extra mile like Mattie does. I highly recommend reaching out to Mattie if you want top-notch service and support."
We responded:
"Thank you so much for this kind review of our business! Mattie is awesome to work with. You made our day! "
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John Ruppert

November 24, 2025

5  out of  5
rating by John Ruppert
"I called State Farm after Progressive quietly jacked up my premiums 25% from the previous 6 mo period. Craig was very easy to work with and took time to listen, explain, and ask questions to determine what coverage is typical for someone in my position. I appreciated the personal interaction, honest, non-salesy approach, and clear explanations and limitations of each option. I ended up with 30% lower car insurance and 10% lower home insurance than I pay currently, with much more coverage for both."
We responded:
"John, this review means the world to us! So glad we could be of service for your insurance needs."
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Anna Howisen

November 24, 2025

5  out of  5
rating by Anna Howisen
"Mattie was so helpful with my homeowners and auto insurance needs! Even helping with my life insurance now too."
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Mo Shoari

November 14, 2025

5  out of  5
rating by Mo Shoari
"Amazing service! Creig truly went above and beyond! Highly recommend!"
We responded:
"Thank you Mo! "
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Tanner Black

October 28, 2025

5  out of  5
rating by Tanner Black
"Great service!"
We responded:
"Thank you Tanner!"
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T Grdin

October 27, 2025

5  out of  5
rating by T Grdin
"Mattie is wonderful to work with. Definitely an A++ insurance agency!!"
We responded:
"Thank you for this kind review! We are very grateful!"
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Axel Gonzalez

October 16, 2025

5  out of  5
rating by Axel Gonzalez
"Mattie is great!!!"
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Marcos Valero

October 16, 2025

5  out of  5
rating by Marcos Valero
"Jason Clausman at State Farm was awesome to work with! He made getting my insurance set up super easy and explained everything clearly. He found me great coverage at a fair price and was quick to respond anytime I had a question. You can tell he really cares about helping his clients. Highly recommend"
We responded:
"Thank you Marcos! We love being able to assist you for your insurance needs!"
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Mitchell Folkersen

September 13, 2025

5  out of  5
rating by Mitchell Folkersen
"Great company. I’ve worked with them in the past as well and just got some life insurance through them. They are very professional. Shout out to Creig for answering all my questions and concerns."
We responded:
"We are so happy to be of service for your insurance needs! "